Our Core Services

Grocery Supply

We source and deliver high-quality grocery foods from trusted producers across North America, ensuring freshness, traceability, and competitive pricing for retailers and consumers.

Beauty Cosmetics

We curate and distribute premium beauty and skincare products, partnering with reputable brands and manufacturers to guarantee efficacy, safety, and regulatory compliance.

Online Distribution

We manage multi-channel e-commerce and fulfillment across major North American platforms, providing scalable inventory management, reliable shipping, and responsive customer service.

 

4 Reasons to Choose Prosperity Purity Crafts

Quality Assurance

We ensure every grocery item and beauty product meets strict safety and quality standards through rigorous supplier vetting and ongoing testing.

Curated Selection

Our specialists curate a refined catalog of premium foods and cosmetics tailored to North American tastes, offering reliable, on-trend choices.

Reliable Distribution

Headquartered in Richmond, BC with operations across Ontario and major online platforms, we provide fast, trackable distribution across North America.

Customer Commitment

We deliver transparent service, responsive support, and a clear satisfaction policy—building long-term trust with every partner and customer.

 

Our Story and Values

We're an online retailer headquartered in Richmond, British Columbia, specializing in grocery foods and beauty cosmetics. We operate across Ontario and serve the North American market through major online platforms, combining regional expertise with continental reach.

Our commitment to quality, transparency, and customer service guides everything we do, from rigorous supplier vetting to reliable fulfillment and responsive support.

 

Questions? We have answers.

We are committed to clarity and transparency. Below are answers to common questions about our sourcing, shipping, returns, and payments.

We operate from our headquarters in Richmond, British Columbia, and maintain operations across multiple Canadian locations including Ontario. We serve the broader North American market through major online platforms and direct shipping.

Delivery times vary by destination and chosen shipping method:

  • Standard domestic (within Canada): typically 3–7 business days.
  • Cross-border to the United States: typically 5–10 business days, depending on customs processing.
  • Expedited shipping: available at checkout for faster delivery where offered.

All orders include tracking information when shipped. Transit times are estimates and may be affected by carrier delays, customs, or public holidays.

Prosperity Purity Crafts maintains strict quality and safety standards across both grocery and cosmetic lines. We source products from vetted suppliers who comply with applicable regions regulations.

Key quality controls include:

  • Supplier vetting and verification of certifications.
  • Routine inspections and quality sampling prior to listing.
  • Clear labelling of ingredients, allergen information, and expiry dates.
  • Appropriate storage and handling procedures to preserve product integrity.

If you have questions about a specific product’s ingredients, sourcing, or certifications, please contact our customer care team for detailed documentation.

We strive to ensure satisfaction with every order. Our policies are designed to balance customer protection with safety requirements for food and cosmetic items.

  • Non-perishable groceries and unopened cosmetics: eligible for return or exchange within 30 days of delivery. Items must be returned in original condition and packaging.
  • Perishable food items (fresh or temperature-sensitive): cannot be returned for safety reasons unless received damaged or spoiled. Please report any issues within 48 hours of delivery with supporting photographs.
  • Damaged or incorrect items: please contact us immediately. We will arrange a replacement or refund once the claim is verified.

Refunds are processed to the original payment method within 5–10 business days after approval. For assistance, contact our support team with your order number and relevant photos or documentation.

We use Stripe as our secure payment provider. Stripe supports most major credit and debit cards and is fully PCI-compliant, ensuring your payment details are handled safely and never stored on our servers.

While direct payments are not currently processed through our website, this information applies to future purchases or invoiced orders handled via Stripe. All transactions use industry-standard encryption (SSL/TLS) to protect your financial data, and receipts or invoices are issued for every completed payment.

For inquiries about large or recurring payments, or if you’d like to discuss alternative arrangements, please contact our sales team.

 

Get in Touch with us

Contact Our Team

Please complete the contact form below or reach out using the contact details provided to inquire about product availability, bulk orders, distribution opportunities, or personalized recommendations. To help us respond efficiently, include key details such as product names, quantities, or any specific requirements.

Our team will review your message and respond within one business day.